Finance & GDPR

USE OF YOUR INFORMATION



This notice sets out in detail how your data will be used by us. If you are providing us with another person’s data you should ask them to also read this Privacy Notice. By giving us information about another person you are confirming that they have given you consent to provide the information to us.

We ourselves are not a not a lender, we pass on enquiries to financial service providers and cannot offer financial advice. We are not responsible or liable for any financial service, loan or mortgage product obtained through a third party.



To the extent that we determine the manner and the purpose of processing, we acknowledge that we are a Data Controller (as defined by the Data Protection Act 1998) of your personal data. We undertake to act in accordance with the Data Protection Act 1998 at all times (including having in place adequate levels of security in respect of such data). We are an independent company, offering an introducer service to lenders and as such have identified that we have a lawful basis on which to collect and process your data via a soft opt-in in so far as is needed to fulfill our contractual obligations to you and the associated lenders.



What we will do when you apply:



You agree that we and lenders (we deal with various third party lenders and a full list can be supplied), shall be entitled to use and process, by any medium, the information you may provide to us and any other information about you which may be acquired during the lifetime of any loan for the following purposes:-



to identify You when You contact us or them;

to help administer, and contact You about improved administration of, any accounts, services and products We have provided before, or provide now or in the future;

to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information using Data provided by You;

to help to prevent and detect fraud or loss;

to pass your details on to product providers for the purposes of determining if they will provide you with a finance facility;

to send marketing messages to you for similar products and services that We and the various third party lenders may deem of potential interest to you.

*Please note that due to Cherwell Vans Ltd operating from a residential address we are limited in the number of potential finance houses that are willing to have a relationship with ourselves. Finance organisations and lenders may be contacted directly by our customers in order to be afforded the most favourable terms. Our customers are by no means obligated to used the finance companies that we have a relationship with and are free to use alternative finance organisations or lenders if they so wish.



From time to time, service providers and organisations with whom we, Cherwell Vans Ltd, or credit reference agencies with which we work, may be located outside the European Economic Area in countries that do not have the same standards of protection for personal data as the UK. We will, however, always use every reasonable effort to ensure sufficient protections are in place to safeguard your Personal Data when passing details to such organisations for processing.



Third party providers and data privacy

If you decide to enter into a contract with a third party provider the information you have provided to us (together with any further information requested by and supplied by you or us to the third party provider) will be held by the provider for the purposes set out in their own privacy notice. Therefore, you are strongly advised to read that provider's privacy notice and satisfy yourself as to the purposes for which the provider will use your personal information before entering into a contact with them.



Some of our product and service providers will carry out checks with credit reference and fraud prevention agencies in order to verify your identity, assess your application for a quotation or credit and offer you the best terms. The checks may be against both public data (such as information from the electoral roll) and private data (such as your credit history).



A record of the search will appear on your credit report. Some product providers may also carry out checks against data they already hold on you (or which is held by the company whose brand they administer the product for, or members of their group of companies) such as data from existing products, account data or loyalty scheme data. They may use this data to help them assess and rate your application for a quote and determine your premiums. They may also pass this data to their insurance underwriters for these purposes where applicable.



PLEASE REMEMBER that while we do not carry out credit searches, our partners may do so at any stage of the quote or purchase process.



We will not charge you a fee to arrange your credit. We will be remunerated by way of an introductory payment/commission payable by the funder. The amount we receive will vary by funder; however we will always work in your best interest to find the best deal for you. Full details of any payment we receive is available on request.



Marketing



We, Cherwell Vans Limited may contact you in the ways described in our Privacy Notice or in any other way about similar products and services to those you have purchased, unless you tell us that you would prefer not to receive such marketing information.



You can e-mail sales@cherwellvans.co.uk at time to opt-out of receiving such marketing from us. If you no longer wish to be contacted by Cherwell Vans Ltd or other third parties for marketing purposes please follow the instructions in their marketing communications, or consult their privacy policies for further information about unsubscribing.



Your Rights



You have a right to receive a copy of the information we hold about you if you apply to us in writing. A fee will be payable. Our Contact Details are listed below. You also have the right to ask us to correct incorrect data which we may hold about you, you can do so by writing to us at our contact address.

We will keep your personal information protected and retain it only for as long as the law requires or permits.

Cherwell Van Ltd is authorised and regulated by the Financial Conduct Authority under number 744533.

Complaints Policy: If you wish to make a complaint please do so in email or writing to the contact addresses below.



with information on the Financial Ombudsman Service and a link to their website / contact information.



Contact Details



If you have any questions about this Privacy Notice or our treatment of your personal information, you can write to us by post at 7 Barnett Road, Middleton Cheney, Banbury, OX17 2PL, or telephone us on 07788 259 762 or email us via sales@cherwellvans.co.uk